Effective Date: 21/10/2021

At Petmartus, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and purchase pet supplies from us.

1. Information We Collect

We collect information to ensure a smooth shopping experience, including:

  • Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we collect your name, email address, shipping address, phone number, and payment information.
  • Non-Personal Information: This includes your device type, browser information, and data about your interactions with our site to improve functionality and user experience.
  • Cookies: We use cookies to remember your preferences and optimize your browsing experience.

2. How We Use Your Information

We use the information collected to:

  • Fulfill your orders for pet supplies.
  • Provide customer support and handle inquiries.
  • Send you promotional content, special offers, or updates (if you have opted in).
  • Enhance and personalize your online experience.
  • Improve our website and product offerings.

3. Data Security

We implement standard security protocols to protect your personal data. However, please note that while we strive to safeguard your information, no method of transmission over the internet is entirely secure.

4. Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

  • Trusted third-party service providers that help us operate our business, such as payment processors and shipping companies, under strict confidentiality agreements.
  • When required by law or in response to legal requests to protect our rights, safety, or property.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites.

6. Your Rights

You have the right to:

  • Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
  • Disable cookies through your browser settings, though this may limit certain functionalities of our website.

7. Policy Changes

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us at:

Email: info@petsmartus.com

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